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FAQ

Answers to common questions

How to Sign Up?

To register, enter your email address and password in the special form.

How to get started?

To start using # services, you need to select any available capacity. Make payment for the selected order. After receiving your payment, your order will be activated.

When is a paid order activates?

Your order will be activated after receiving a certain number of confirmations from the Blockchain network.

If the order is paid, but the capacity is not activated?

First of all, make sure you paid the full amount as in the order. When paying, do not forget about the commission for a network transaction.

If you paid in full, but the order is not active, please contact our support service.

Why is the account deleted?

The account is deleted if there are no active orders for a long time.

Also, the account may be blocked if the user has violated the Terms of Use or the Privacy Policy.

In these cases, user will receive a notification about the status of the account by mail, which was mentioned during registration.

How to pay for the order?

Payment is accepted only in Bitcoins.

When placing an order, information about the order will be displayed, in which the address for payment will be indicated.

What affects income?

The profit from mining depends on the profitability, which changes every 14 days.

Also, the complexity of mining can affect your income. If complexity decreases, profit will increase, or if complexity increases, profit will decrease respectively.